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Versus Andorra

Versus Andorra VERSUS ANDORRA REAL ESTATE
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Privacy Policy

Last update: 06/09/2026

1. Identity of the data controller

The data controller for the personal data collected through this website is:

  • Company name: VERSANT IMMOBILIARIA
  • TRN (Tax Registration Number): C803689J
  • Contact email: info@versusandorra.com
  • Telephone: +376 361 617

2. Applicable regulations

The processing of personal data carried out by Versus Andorra is governed by Law 29/2021, qualified, on the protection of personal data, of the Principality of Andorra, and its implementing regulations, under the supervision of the Andorran Data Protection Agency (APDA). Given that a relevant part of our customers reside in Spain, France and other European Union countries, we voluntarily align our practices with the principles of the General Data Protection Regulation (GDPR, EU 2016/679) where applicable.

3. Data we collect

We collect personal data through the following channels:

  • Contact and property enquiry forms (first name, surname, email address, telephone number, budget, area of interest, message).
  • Property valuation form for landlords wishing to sell or let.
  • Conversations initiated via WhatsApp using the direct contact button.
  • Voluntary subscription to our newsletter.
  • Browsing data collected through cookies and similar technologies (see our Cookie Policy).
  • Data provided to us by a client or owner in the context of a purchase, sale or rental transaction, including documentation required for the verification process (due diligence).

4. Purposes of processing

  • Manage and respond to enquiries received via the website forms or WhatsApp.
  • Prepare and send property proposals tailored to the criteria provided by the user.
  • Manage the sales, purchase or rental process of properties, including coordination with notaries, administrative agencies and other professionals when necessary.
  • Send commercial communications by email solely to those who have voluntarily subscribed to the newsletter.
  • Compile website usage statistics for the purpose of service improvement.
  • Comply with the legal obligations applicable to real estate activity in Andorra, including those derived from anti-money laundering regulations.

5. Legal basis for processing

  • Data subject consent: for sending the newsletter and for the use of non-essential cookies.
  • Performance of pre-contractual measures or of a contract: to manage property enquiries and move forward with a buying, selling or renting process.
  • Legitimate interest: for statistical analysis of navigation and website improvement.
  • Compliance with a legal obligation: in the processing required by the Andorran regulations applicable to the real estate sector.

6. Data retention period

Personal data will be retained for as long as the relationship with the data subject is maintained and, once it has ended, for the applicable statutory limitation periods for liabilities that may arise from the processing. Data provided via the contact form with no subsequent follow-up will be retained for a maximum of 24 months from the last contact, unless the data subject requests their erasure prior to the expiry of this period.

7. Recipients of the data

Personal data may be disclosed to the following recipients, solely to the extent necessary for the described purposes:

  • Technology providers that offer web hosting services, customer relationship management (CRM) and email automation.
  • Andorra Buyers, in cases where the user expressly requests a property verification service (due diligence).
  • Notaries, administrative agencies, banking institutions and other professionals involved in a specific sale, purchase or rental transaction, always with the knowledge of the data subject.
  • Public administrations, when there is a legal obligation to do so.

Versus Andorra does not sell or transfer personal data to third parties for commercial purposes unrelated to the provision of its own services.

8. International data transfers

Some of the technology providers used for form management, email and traffic analysis may be located outside the Principality of Andorra, including countries in the European Union and the United States. In such cases, Versus Andorra requires its providers to furnish adequate guarantees for data protection, such as standard contractual clauses or adherence to recognised transfer frameworks.

9. Rights of data subjects

Any person has the right to obtain confirmation as to whether Versus Andorra is processing their personal data and, if so, to exercise the following rights:

  • Access: know what personal data is processed.
  • Correction: correct inaccurate or incomplete data.
  • Suppression request the erasure of data when they are no longer necessary.
  • Opposition object to treatment in certain circumstances.
  • Restriction of processing: request that the use of the data be temporarily restricted.
  • Portability receive the data provided in a structured format, where technically feasible.

These rights may be exercised by sending a request, along with a copy of an identity document, to info@versusandorra.com or to the postal address indicated in section 1. Versus Andorra shall respond within the maximum period provided for by applicable regulations.

If the data subject considers that their rights have not been duly addressed, they may lodge a complaint with the Andorran Data Protection Agency (APDA). Check and add the official current APDA URL here before publishing, to avoid linking to an incorrect address.

10. Data security

Versus Andorra applies reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration or improper disclosure, including the use of encrypted connections (HTTPS) and restricted access to systems storing customer information.

Minors

The services offered through this website are intended for adults. Versus Andorra does not knowingly collect personal data from minors.

12. Use of images in property advertisements

Property photographs and videos published for marketing purposes are taken with the knowledge and, where applicable, the express consent of the owner. If a published image contains identifiable personal data of third parties, they may request its removal by contacting us via the means indicated in section 9.

13. Amendments to this policy

Versus Andorra may update this Privacy Policy to adapt it to regulatory changes or modifications to its services. The current version will always be the one published on this page, along with the date of the last update indicated at the beginning of the document.